Just in case you were wondering, Merrill Lynch sucks. Don’t give them your money.
I moved 13 months ago. I tried changing my address online many times but always get a message like “durr we are new to computers and this doesn’t work.” I have tried by phone to get them to change the address on my account four times in the past year. By speaking to a human being who is acting like they are actually doing something. Still, when I go online, my address is still listed as my old apartment.
Latest thing: I have had my taxes completely done for a couple weeks, but am waiting on the 1099 from Guess Who. I can’t wait on the paper to arrive in the mail, because they are sending it to my old address if they are sending it anywhere at all. The web site said on Feb 8 that “online end of year statements will be available on February 9.” On the 9th it said the 10th. On the 10th it said 11th. It still says 11th. I called about it on the 13th and they gave me some jive about “some accounts aren’t ready yet, it will be at latest the 3rd week of February.”
Which, when translated, means:
“Yeah, we’re a bunch of idiots. We hope you are too. Get off our back for a week. We are going to do some meth and shoot at imaginary deer in our office building for a few days. When it’s not ready next week, call us back and we’ll tell you to wait again.”
HEY TONY YOU DOLT, IF THEY SUCK, WHY DON’T YOU JUST PUT YOUR MONEY ELSEWHERE?
I do want to transfer my money to another company. Guess what that involves?
Getting them to mail me a form.
I hate them so much.
Tags: General Thoughts by Tony
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