Not only did they accidentally screw up my landlord’s service while trying to transfer my service to my new address, they then cancelled my service altogether, and I can’t get my old number back. And the stupid BellSouth phone jockey thinks that I’m an idiot because I don’t refer to my apartment as being on the 3rd floor. I live in a two story house with a basement, and to get to my apartment, you walk in on ground level and walk up one story. She tried to sell me all this crap I don’t need.
She wouldn’t tell me whether I could keep my old number until she had locked me into a plan. She suggested one that came to $50/mo, but unfortunately for her, I know of the one that’s $13.95/mo. So she finally got me to pick a plan, and we got everything set, and then she told me I woudn’t be able to keep my number. I told her to cancel the entire thing, and she hung up on me.
And they wonder why people are abandoning their land lines and going cell-only.
If BellSouth was a kitten, I’d put it in a quart Ziploc and throw it in the river.
Tags: General Thoughts by Tony
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